We process orders Monday-Friday from our warehouse in Leeds, West Yorkshire. We use tracked services only (Tracked 48 is our standard method) and the cut-off each day is 2pm. 

During busy periods such as national holidays or side-wide sales; please allow up to 5 working days for your order to be processed. 

All orders use recycled or biodegradable packaging, right down to our tape. We plant a tree for every single order placed through our website and support carbon offsetting projects, via Ecologi.

*Please note - if one or more of your items are part of a pre-order we will hold the available items and ship them once the pre-order closes.*

If you have any questions regarding postage, or your country is not on our list, please send an email or use the contact form below.

Roam Postage Rates 2022

Royal Mail Tracked 24 - £5.95
Royal Mail Tracked 48 - £3.95 
Free on orders over £45

Mainland Europe & Republic of Ireland
Royal Mail International Tracked & Signed - £11
Free on orders over £100

United States & Canada 
Royal Mail International Tracked & Signed - £16
Free on orders over £200

Australia & New Zealand
Royal Mail International Tracked & Signed - £17
Free on orders over £250

All customs and import duties are the responsibility of the buyer and we have no control over these. Any charges will be issued by the relevant agency in your location. All orders placed through the Roam website are marked automatically, with regards to weight/cost, on the customs documents through our postal fulfilment service. This cannot be altered. 

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